Issue 11/2014

FLASH

• Employees who care Why the happiness of the workforce is a considerable return factor By Hartmut Volk

BUSINESS EXCELLENCE

• How SMEs can strengthen their innovative power Interdisciplinary cooperation By Andrea L. Sablone and Hagen Worch
• The Mix Makes the Difference Successful SOP Management By Götz Andreas Kemmner
• As a company better found on the Internet Search engine optimisation By Christian Iten
• An important supply chain process Evaluate and compare suppliers Daniel E. Bubendorf

MANAGE RISKS

• Frameworks for IT Security A Discipline of Corporate Governance By Markus Pfister
• Not science fiction, just a question of security Machine-to-machine communication requires a rethink of corporate security By Roger Gomringer
• Critical Success Factors for Information Security Programs Cyber Threats By Klaus Julisch
• Preventing accidents in the office Occupational safety in the service sector By Serge Pürro
• "Incorporating environmental and social risks" Making better decisions Interview: Simone Nägeli
• Well planned is half saved Escape and rescue plans By Marco Wunderle

QUALITY ASSURANCE

• A brisk ride with the sample taxi Automation in the laboratory By Peter Weber and Ellen-Christine Reiff
• Intelligent QA solution meets versatile packaging Quality inspection for corrugated board
• Integrated Management System in Higher Education in Record Time By Dr. Iris Bruns