Issue 7-8/2014

FLASH

• Beyond tomorrow: ISO 9001:2015 and what else is in store for us ....Swiss Quality Day 2014 By Thomas Berner and Roger Strässle

BUSINESS EXCELLENCE

• Why in-house environmental management is not enough Environmental management - a cost factor? By Christian Zeyer
• LIP - generator of continuous growth Innovation process at Leica Geosystems, Heerbrugg By Gerhard Heimlinger
• Transparent order processing with the "Just-Do-It" meeting
• Shopfloor Management 2.0 By Robert Ulrich
• Do not underestimate the potential for distraction Change Management By Hartmut Volk
• When an audit is called: The documents are always up to date Clean document control in compliance with standards By Thomas Berner
• Experienced: Validation EFQM Commitment to Excellence (C2E) Milestone in the development of a company By Bruno Birri and Jeroen David Kuijer

MANAGE RISKS

• Risk management - the order of the day for SMEs too Not a question of company size By Ernst Zryd
• Where do ISO 31000 and its implementation stand? Identifying opportunities and threats By Bruno Brühwiler
• Positioning at the strategic level Systematic energy management By Nikolaus Lembke, Maria Fischl and Thomas Friedli
• Attention Environmental Accounting "Eco-factors Switzerland" By Sybille Büsser Knöpfel and Rolf Frischknecht

QUALITY ASSURANCE

• The future of condition monitoring Damage to wheel bearings By Dietmar Seidel
• Value-Oriented Design for Six Sigma Safeguarding Customer-Oriented Product Design By Markus Köhler and Daniel Frank