For more than 60 years, Faulhaber has been producing and selling its drive solutions in Switzerland. In June 2023, the four Swiss locations were merged into one company under the new name Faulhaber SA. The main site is located in Croglio in Ticino, where Faulhaber established its first headquarters in Switzerland back in 1962. The merger is intended to support a stronger and uniform presence in Switzerland.
The German company Faulhaber is known for drive solutions that are used worldwide. For example, in medical and laboratory technology, optics, automation and robots of all kinds. Motors from this manufacturer have even been used on challenging Mars missions. From the very beginning, Faulhaber has specialized in solutions that are as small as possible, but with powerful drives. The company was founded in 1947 and settled in Ticino, Switzerland in 1962. Faulhaber Minimotor SA in Croglio was followed by Faulhaber Precistep SA in La Chaux-de-Fonds, in western Switzerland. Other production sites are located in Bioggio and in Grenchen.
Shared vision to strengthen brand
The new joint appearance unites the Swiss subsidiaries into one company under Faulhaber SA. The merger of the companies is part of a new strategy to increase Faulhaber's market presence and competitiveness in Switzerland and internationally in the long term. The two managing directors Dr. Jonas Grossenbacher (La Chaux-de-Fonds) and Steffen Pruchnik (Croglio) have been jointly heading Faulhaber SA since June 2023. "By merging to form Faulhaber SA, we are pursuing the goal of further expanding our market share," says Co-Managing Director Steffen Pruchnik.
Nothing changes for employees
The employment contracts and conditions of employment of the total of more than 450 employees at all locations in Switzerland will remain unchanged. Jonas Grossenbacher, Co-Managing Director, is also looking forward to new challenges and a breath of fresh air: "I am particularly pleased that the merger will bring us closer together and enable us to pursue a common strategy. The challenge now will be to network and manage four sites in three cantons in the best possible way." But the company's management is positive that its market share will develop positively in the coming years. Particularly in the area of customer-oriented special solutions, the company has been a reliable partner in the industry for many years.
Digitization continues to advance, and companies are constantly reinventing the way they interact with their customers. In banking, too, amazing progress has been made in automation in recent years.
Marc Meignier - July 25, 2023
Will technology replace the human element in banking in the future? (Image: Depositphotos.com)
PwC estimates that the global volume of cashless payments will increase by more than 80 percent between 2020 and 2025, reaching nearly 1.9 trillion transactions. The rise in bank transactions in traditional e-commerce pales in comparison to the explosion in subscription e-commerce - a market that is expected to grow from $72.91 billion in 2021 to $904.2 billion in 2026, with a CAGR of 65.67 percent. There is ample evidence that modernization is high on the agenda. However, the explosive growth in transactions places a new emphasis on renewing systems to handle demand. Banks have little tolerance for technology transformation initiatives that take years to deliver even incremental improvements in scalability and resiliency, customer experience and operational efficiency. Far too often, initiatives do not address the root cause, which is fixing the technical debt.
Every bank needs to get its risk management and governance in order. This includes regularly carrying out stress tests in which various future market scenarios are modeled. The purpose is to determine whether the bank has an adequate financial cushion for the worst conditions. Such tests should be combined with the collection of liquidity and other metrics. All metrics should be transparent and ideally published as information.
According to the latest EY Banking Barometer 2023 it seems that, due to the current very uncertain environment, banks are once again looking to focus more on cost-cutting programs and efficiency enhancements. The latest Swiss Private Banking-Deloitte's study concludes that technology will replace the human element in the future. New opportunities will be created that will allow banks to bundle offerings, reach more customers, use social media and build networks. In addition, technology will allow them to work more efficiently, implement updates faster and more cost-effectively, and use multiple platforms to increase employee expertise. Marc Meignier, Leader Cloud Romandie tells us more about some of the technology trends in banking.
As cloud technology enters a more mature phase, we are finding that there are specific and unique cloud technology requirements for each financial institution. Common to all is the desire for a clear and transparent understanding of where data is stored, how it is processed, and by whom. But also how to take advantage of cloud technology, such as speed or scalability, and the ability to drive innovation faster. That's why we've developed a distributed cloud strategy that offers different cloud services depending on workload and customer requirements. Options offers. The commonality of this model is that the same secure base technology is used across our cloud infrastructure portfolio. Options include, for example, public cloud services, multicloud, hybrid cloud services or a dedicated cloud. We let our customers choose whether they want to work in the cloud, in a hybrid model (see below), or on-premise. Many private banks choose the latter, and some banks prefer to keep their data in the locations where they operate rather than running it in the public cloud. This allows them to meet their specific data governance and residency requirements.
For example, Deutsche Bank uses Oracle Exadata Cloud@Customer, to run thousands of financial workload databases in the bank's own data centers. It is already benefiting from significant cost savings and a reduction in energy consumption for running these databases at 50 %. The corporate and investment bank of Crédit Agricole in France and Lalux Insurance in Luxembourg are reaping the benefits of their on-premises cloud deployments in terms of performance, operational costs, flexibility and data sovereignty.
The Swiss-based company BPC (Banking, Payments, Commerce), which provides payment solutions for virtually all digital payments players, decided to move its payments suite to Oracle Cloud Infrastructure (OCI) to meet growing customer demand from multiple regions and save on hardware costs. Ultimately, the company gained a competitive advantage by reducing the time it takes to onboard new customers, enabling it to offer fast and innovative payment solutions.
What about security in banking?
When it comes to data security, no industry is as challenging as the financial services sector. Banks, credit unions and other financial institutions are consistently among the organizations most frequently targeted by cyberattacks. Attackers seek to gain access to information systems and capture sensitive financial data that they can then use for their own financial gain. Attackers use a variety of constantly evolving techniques, such as compromising application or privileged user credentials, exploiting misconfigured database systems, and attacking unencrypted data.
Financial institutions must not only protect their data from attempted attacks, but also comply with ever-changing and growing regulatory requirements, including regional data protection regulations. Despite these immense challenges, most financial institutions are able to protect their sensitive data, satisfy examiners and comply with regulations - all while maintaining successful financial margins. We support organizations in their zero-trust initiatives through our cloud, which is designed to provide customers with integrated security services. Once configured, these services help secure workloads in the cloud quickly and effectively.
Why banks are particularly demanding cloud customers
Each bank has its own requirements, tailored to its customers, existing systems, regulatory requirements, etc. Data sovereignty is one of the most important aspects of financial services, but not the only one. They actively seek IT modernization and increasingly rely on digital technologies to cut costs, innovate on a large scale, and offer new services to customers. In many ways, this is similar to other sectors, so Oracle's broad portfolio of cloud infrastructures, back-office and purpose-built financial services applications meets these needs.
Banks also have special requirements in areas such as financial crime and payment processing. Therefore, we also offer a range of Cloud-based services todeveloped for financial services companies. These include highly scalable demand deposit account processing for enterprises, real-time global ISO20022 payment processing, digital service capabilities, anti-money laundering solutions, and more. These offerings enable banks to modernize their business capabilities faster and with less risk.
From a data governance perspective, banks are indeed regulated, so the issue of data governance is of great importance to them. There are interesting parallels with the healthcare industry. The Geneva hospital HUG for example, is using Oracle Exadata Cloud@Customer to modernize its technology infrastructure and accelerate the migration of its systems to the cloud. The hospital will migrate the majority of its database systems to Oracle Exadata Cloud@Customer, a deployment option of Oracle's Exadata Cloud Service that is delivered as a managed service in the organization's own data centers. As a private cloud platform, Oracle Exadata Cloud@Customer will enable the hospital to consolidate critical systems into a single IT platform while keeping data on the hospital's premises and within its firewall.
Author: Marc Meignier is Cloud Leader Oracle Suisse Romande. www.oracle.com
StackWorks is ISO 9001 certified
There is a jubilant mood at the cloud service provider StackWorks: because the IT company has been certified according to ISO 9001:2015. These days, the team received a certificate that recognizes and officially confirms the work: The quality of the cloud services meets the requirements of the customers at a demonstrably high level and is continuously being expanded.
Editorial office - July 25, 2023
The team at St.Gallen-based cloud service provider StackWorks is in a "champagne mood" after receiving ISO 9001 certification. (Image: zVg / StackWorks)
As a cloud service provider and Swiss Google Cloud Partner, StackWorks replaces complex IT infrastructures with simple, secure cloud services. The cloud consultants around founder and CEO Ishan Don make companies as well as schools fit for the digital age with the goal of being up to the work and learning of tomorrow today and a step ahead of the competition. The services begin with consulting and support in the development of their Google Cloud infrastructure. They continue with the practical implementation of all necessary measures as part of the migration to the Google Cloud and range from training to support and further development of the IT infrastructure.
Intensive audit
StackWorks has now introduced a quality management system that defines and documents all management, core and support processes. These serve as a tool to ensure that work is comprehensible and carried out according to high quality standards. To ensure that this works in practice, StackWorks commissioned an independent audit of the system. After intensive checks of the processes, the auditors came to the conclusion that the quality of the services was convincing. StackWorks was well organized and could receive the certificate. "We are extremely happy about this," says Ishan Don, founder and CEO of StackWorks. He explains: "The ISO 9001 certification is an internationally recognized proof of our quality when we support companies and organizations in replacing complex, expensive IT infrastructures with simple, secure as well as cost-effective cloud services. This allows us to send a clear signal at a time when correct processes are becoming increasingly important in terms of IT security and productivity."
Benefits for customers and employees
The certificate shows customers that StackWorks operates efficiently according to uniform standards. Mariana Mark, Head of Internal Operations at the cloud service provider, gives an example: "If an employee is down, business doesn't stop. Substitutions are clearly regulated and every team member knows where to find which information. We can continue to work seamlessly and devote ourselves entirely to our core tasks, which benefits the customers."
This way of working also has a positive effect on employee satisfaction. This is because the reliable flow of information is part of the pleasant working conditions. Onboarding is mastered systematically. This in turn represents an important milestone for the further growth of StackWorks. Last but not least, it motivates every employee to get involved and continue to contribute to the ongoing perfection of the processes. Because one thing is certain: StackWorks also intends to master the independent audit based on random samples in a year's time.
Avoiding production interruptions with proactive maintenance
Due to the higher complexity caused by the large number of installed components, the number of influencing paths in high-tech equipment increases to 10³. The increased frequency of cycles in both drive technology and data processing increases the probability of a malfunction caused by the coincidence of cyclic interference amplitudes. This can be remedied by comprehensive electromagnetic compatibility of the equipment.
Josef Schmitz - July 18, 2023
INTRA-EMV tests should be carried out regularly using mobile measuring equipment. A change in an EM parameter such as magnetic near field, interference current or interference voltage are already indicators of degradation or fatigue of mechanical or electrical assemblies. (Source: J. Schmitz GmbH)
When developing electronic systems, manufacturers are often forced to focus on factors other than electromagnetic compatibility (EMC). For example, components must be economically producible, have high performance and meet the requirements of the application. In addition, EMC is often only tested at a later stage of development or even in the production phase, which can lead to higher costs and delays if rework becomes necessary.
A quality-oriented procedure for design EMC and a test of internal EMC before components and machines are placed on the market are a necessary evil. But they also offer a lot of potential to increase the overall efficiency of a piece of equipment in the long term, especially in the use phase. Software such as ESMA can help here. It enables a software-supported "QM process EMC" that allows manufacturers and users to record and analyze important parameters at various points in the planning and production cycle with the help of an assistance system. In this way, producers of equipment are supported in the design and cost planning phases through risk analysis and the scalable use of constructive measures.
The procedural steps of the design are interrogated step by step by the ESMA software and project-specific measures are to be defined in the process. Based on the measures taken, risk priority mitigation factors are activated from the database and hierarchically algorithmically evaluated. (Source: J. Schmitz GmbH)
Increasing production efficiency through INTRA EMC type testing
The procedural steps of the construction are interrogated step by step and project-specific measures are to be defined in the process. Based on this preliminary work, risk priority mitigation factors are activated from the database and hierarchically algorithmically evaluated. For each process step, the mitigation factors are stored in a differentiated manner for each of six impact options in the system. The respective impact chain is considered, e.g. device (G) to device, device (G) to line (L) or far field (F) to device. The more than 400 process steps multiplied by six influence paths each and three effect factors each of the probability of occurrence, fault detection and damage consequence according to FMEA result in more than 7,000 factors in the database and this shows the accuracy of the risk priority calculated by multiplying the project-related factors.
Relevant measured values can also be recorded with the LogAmp measurement method for the validation of electromagnetic parameters in the close-up range within operating equipment. The advantage of the measuring device is that it can be used easily and cost-effectively by maintenance personnel without special EMC expertise. A simple comparison of the "marker values" during type testing, maintenance and repair and with target values from the database in ESMA, based on the EN 61000-4-39 standard, with defined immunity categories, is sufficient. This enables a "good/bad" analysis on site. The amplitude curve and equivalent value recorded by a logarithmic module in the device is output as a so-called "marker value" for the energy content of the amplitude density. The measurement is performed in the three relevant frequency ranges for the near range (10 kHz to 150 kHz, 150 kHz to 1 MHz, 1 MHz to 10 MHz).
Avoidance of production interruption with minimum maintenance effort
Since downtime must be avoided at all costs in numerous production areas, deviations from EM parameters should be detected before a fault occurs. EMC tests at a wide interval by external testers can only do this to a limited extent. Instead, a separate maintenance interval should be established that is based on the predefined failure probabilities of the individual EM-relevant systems and components. In this way, maintenance tasks can be synchronized with planned production breaks, for example. Using the measured values of the "INTRA EMC type test" as a target specification for the utilization phase, it is possible for plant operators to carry out regular, close-meshed condition monitoring with the help of a digitized assistance system and mobile measuring devices. Due to the improved, digitized data basis, proactive maintenance can ultimately be ensured without interrupting production due to unexpected malfunctions.
In the course of this, "INTRA-EMV tests" should be carried out regularly with mobile measuring devices. A change in an EM parameter such as magnetic near field, interference current or interference voltage are already an indicator of degradation or fatigue of mechanical or electrical assemblies, e.g. ESD discharge brushes, shaft bearings, PE connections, cable shielding supports or EMC glands. If the deviations are regularly checked and detected in time, failure can be better predicted and at the same time spare parts procurement can be more efficient.
Example of a Pareto diagram for a measure of the EMC construction regulation. (Source: J. Schmitz GmbH)
Minimization of life cycle costs in the use phase up to obsolescence
The fault resilience in the utilization phase until obsolescence depends on the degradation of the EM parameters of the design measures and components used for the operating conditions of the equipment, such as ambient temperature, humidity, corrosiveness and power quality. The occurrence of a fault is prospectively not deterministically predictable. The path to uninterrupted production, on the other hand, is the detection of an EM deviation, which can then lead to a proactive maintenance action with the specification of an acceptable schedule. A digital assistance system consisting of the software ESMA with correlated measurement system LogAmp gives the manufacturer and later the user the possibility to introduce a RCM (Reliability centered maintainance management) in-house and to follow a predictable or predictive maintenance concept in the utilization phase. This enables a risk-analytical evaluation of scalable EM detail design measures and a scalable maintenance effort with maintenance cost objectives. Likewise, the assurance of the long-term usability of the plant by reparability after obsolescence of original spare parts by definition of the EM installation conditions in case of replacement by alternative components succeeds.
ESMA LogAmp procedure for maintenance concept Reliability centered EMC maintainance
Due to the EM setpoints already defined inside the equipment during the design phase, the application of the LogAmp measuring method and the accompanying risk assessment by the ESMA software can maintain availability during the utilization phase and avoid production interruptions due to unexpected malfunctions. One way to achieve this already during and immediately after commissioning is the consistent use of a maintenance concept with condition monitoring with short maintenance intervals. By algorithmically evaluating the results of each maintenance, the interval until the next maintenance is adapted. If the digitally stored preliminary analyses of the components are used and supplemented by a close-meshed network of inspection intervals, downtimes can be reduced and maintenance can be better planned. With the help of such a maintenance concept, which is not based on manufacturer specifications but on fault resilience and probable material fatigue, the maintenance effort becomes scalable, which saves costs in the long term.
Due to today's fast innovation cycles or interrupted supply chains, original replacement components with identical EM parameters are not always procurable - and exact fault resilience after replacement is not predictable. If the EM interface parameters of components and assemblies are already stored in the assistance system during design or commissioning, replacements can be organized in good time during production breaks with acceptable time spans until proactive repair calculated algorithmically from maintenance results.
Author: Josef Schmitz is a partner of J. Schmitz GmbH, an owner-managed competence center for all aspects of EMC. The service portfolio includes, among other things, an accredited measurement laboratory for CE conformity verification as well as competent EMC consulting for manufacturers with regard to the qualification of their products and the support of new developments. Further information: www.jschmitz.de/system-emv/vollversion-esma/
Calibration of incremental fine probes
The manually adjustable incremental fine probe IKF100D with integrated display unit from Feinmess Suhl's portfolio of vertical length measuring systems is an economical variant for the precise measurement of plug gauges, test pins and balls. Feinmess Suhl's laboratory is the only one in Germany with DAkkS accreditation for the calibration of incremental gauges.
Editorial office - July 12, 2023
The calibration laboratory of Feinmess Suhl is the only one in Germany that is DAkkS accredited for incremental probes. (Image: Feinmess Suhl GmbH)
Feinmess Suhl GmbH's portfolio not only includes test equipment for product measurements such as fiducials or micrometers, but also systems for monitoring test equipment - these include, for example, fully automatic dial gauge and precision pointer testers, devices for gauge block, strip gauge or bore plug gauge testing, as well as horizontal and vertical length measuring systems. For more than ten years, the company has offered a calibration service. This came about through the calibration and certification of its own products. "We develop and design our own test equipment monitoring devices, such as probe test stations," says Norbert Heym, laboratory manager at Feinmess Suhl. "And we are the only laboratory in Germany that is DAkkS-accredited for incremental probes up to 100 mm."
Incremental Fine Probe IKF100D
The manually adjustable, incremental 100 mm fine probe is equipped with a PU26 display unit mounted directly on the fine probe with a resolution of 0.1 µm. The display unit visualizes the measurement results of the high-precision length measurement of workpieces, test specimens, measuring pins or gauge blocks. It can also be used as an interface for further processing of the collected data on the PC. The corresponding interface and visualization software FMS-View is included in the scope of delivery.
Abbe's comparator principle for highest measuring accuracy
The incremental fine probe operates on the basis of an optoelectronic measuring system. A prismatic rolling guide with scale is mounted on the base body of the fine probe. The fine probe is adjusted via a handwheel. The system accuracy is less than 0.3 µm. The measuring pin is on the same axis as the measuring system and complies with Abbe's comparator principle. According to the manufacturer, compliance with this principle guarantees the exceptionally high measuring accuracy of all incremental fine probes in the IKF series.
On summer vacation, you should not only protect yourself from sunburn, but also from cyber risks. Specialists provide six safety tips for vacationers.
Editorial office - 07 July 2023
Included in the luggage are measures for personal cybersecurity during the vacation season. (Image: Pixabay.com)
The summer travel season is in full swing and many are looking forward to their well-deserved vacation. But while millions are happily planning and embarking on their trip, cybercriminals are forging their tactics for attacking or exploiting unsuspecting travelers. The prospects for loot are tempting, as potential victims are far less likely to be on secured networks while on vacation, for example, making them easier to attack. This makes it all the more important to observe a few basic security aspects in order to protect sensitive data and information as best as possible. Even simple actions such as using a public Wi-Fi in airports, hotels or tourist resorts can lead to devices being hacked. To protect travelers' identities, financial data, sensitive documents and passwords, specialists at IT security services provider Keeper Security advise the following:
#1 Do not show your location on social media.
Posting on social media is the favorite activity of many travelers when they visit a special place. However, posting the exact location (including geotags) during a stay can be very dangerous, because once the location is public, you can be targeted by cybercriminals. Even if it seems unlikely to you as a tourist, criminals who are well acquainted with the area can find you more easily. If you still want to post from your vacation, wait until you've moved to a new location. Better yet, save posting until you are back home.
#2 Avoid public Wi-Fi.
Even though it's difficult to find a reliably secure WLAN when traveling, security should always come first. If possible, you should avoid making a risky connection to a public WLAN network. The reason: once a device is connected to a public WLAN, attackers can perform a so-called MITM (man-in-the-middle) attack, which allows them to access your browser or apps and retrieve stored data. As a general rule of thumb, public WLAN networks should always be avoided.
#3 Consider using a VPN.
With a Virtual Private Network (VPN), you'll be protected while traveling, no matter from where you log on to the Internet. With a VPN you'll not only be able to protect your online identity and access a secure connection wherever you are, but you'll also be able to avoid bandwidth throttling this way.
#4 Upload important documents for backup.
Traveling to new and unfamiliar destinations can be quite chaotic. This increases the risk of important documents - such as passports, visas, medical documents, etc. - being stolen or misplaced. By uploading copies of these important documents to a secure password manager, you'll always have access to this digital backup in case documents are lost or stolen.
#5 Never take credentials in plain text with you when traveling.
When traveling, you always need access data for digital services, for example for online banking, travel agencies, health insurance or communication services. It is rare to know all the access data and passwords by heart, which is why they are written down somewhere on digital or manual notes. Under no circumstances should access data be carried on cell phones, tablets or even handwritten, which can be read and used by anyone who gets hold of the device or note. Store all access data in a secure password manager - ideally one that allows selected access data to be shared, for example within the family.
#6 Share emergency information with a trusted source.
Take security a step further and share important information with trusted people, such as family members or friends, to ensure they have access in case of an emergency. Use an encrypted service like One Time Share to securely share insurance information or identification documents with a trusted person for a limited time. This way, in the event of a medical or other emergency, your trusted person can provide assistance without having to reveal sensitive information via email, text message, or messaging.
IT security also important during the vacation season
Don't let hackers spoil your vacation. If you follow these six tips on your trip, you can be highly confident that you won't have to worry about cybercriminal activity.
How IT teams ensure operations and security even during the vacations
While most associate summer with vacations, this is a challenging and risky time for IT teams. Teams are understaffed, but operations must continue without disruption. What can IT teams do to get through this time well?
Editorial office - 05 July 2023
Even members of IT teams need a vacation sometimes. Nevertheless, it is important to ensure that system security remains guaranteed during the vacations. (Image: Pixabay.com)
At the end of June or beginning of July, school vacations began in parts of Switzerland and also in Germany, lasting until well into August. During this phase, many IT employees naturally go on vacation, so teams become smaller. Fewer heads have to handle the same amount of work. Never in the year is the risk of overlooking important events greater. Especially as data patterns and ways of working in companies change, because employees access company IT from different unsecured WLANs. Quickly checking emails during the vacations has long become commonplace.
Six tips on how to keep IT security high during the vacations
Hackers know that teams are understaffed during the vacations, experts in certain specialties, applications or defenses also take breaks, and users sometimes access data through unauthorized, insecure devices. Statistics for 2022 show that malware activity remained consistently high during the summer months. Mark Molyneux, EMEA CTO at Cohesity, a data security and management service provider, knows this phase from his time on the client side and offers six pieces of advice on how teams can prepare well and reduce the risk to IT.
Full concentration on operating mode: IT teams should determine that, as far as possible, they will switch to an operational mode during the summer break with the main goal of keeping IT running in its as-is state. Migrations and change processes or intensive rollouts should be postponed to other times. This does not mean completely suspending change processes. But they should be risk-weighted and driven by business criticality.
Respond to critical patches: Just in the middle of June, VMware launched a Patch for a critical vulnerability published in the vCenter Server. To properly classify such an event, IT teams should divide their systems and applications into so-called tiered resiliency categories. This allows them to clearly align their patching strategy, recoverability and service levels such as DTO, RPO, RTO to their applications and workloads. If the most critical tier is impacted, which is likely the case for a core element like VMware, teams should prioritize testing and rolling out that patch. Other lower-category incidents, on the other hand, can be triaged and parked until teams are complete or the respective platform experts are back from vacation. Incidentally, teams will benefit from this categorization throughout the year, as they can weight tasks according to business priority.
Make consequences transparent: This categorization also helps to better prioritize day-to-day tasks that arise. For example, if backup jobs fail on high-priority systems, teams should be sure to retrigger them to meet their recovery service levels and prevent data loss. Ideally, with modern data management systems, this is handled by an AI-driven automated background process that relieves the IT teams of this entirely.
Make knowledge gaps transparent: The larger the IT teams, the more members specialize in certain application architectures, systems, or programming languages. Teams should regularly assess their competencies and incorporate the results into staff development plans at least annually. This process is key to narrowing skill gaps or even closing them altogether. Teams should ideally coordinate their absences so that enough generalists can ensure ongoing operations. It remains inevitable that gaps in knowledge will occur during the vacation season because the Python expert is currently at the beach with his family. However, if this is clear within the team, remedial action can be taken for this time and responsibility can be distributed to the rest of the team to reduce the risk to this area. This organizational matrix should also record which special tasks the team members take on in everyday life. For example, an IT expert might clear the cache of a critical system by hand once a week to prevent the disks from filling up. If this colleague is on vacation, these tasks could fall by the wayside and the system could enter a critical state. This knowledge should be centrally recorded in order to be well prepared in the event of a crisis. Such process legacies can still be found in many companies.
Plan capacities: In summer, the data pattern in companies and, depending on the industry, user behavior changes dramatically. In a bank, credit card services are in demand in the summer, while mortgages are hardly processed. The load and volume of data will change. AI-powered analytics now help predict these trends and allocate sufficient resources.
Corporate management should be crisis-proof: Because teams are understaffed, the risk of a successful attack is higher. Boards and general managers should be aware that they will be involved in crisis management in the event of an emergency. Wherever they are in the summer, it will be critical to have all the necessary tools and information at hand to form the crisis team and kick off the process. Otherwise, valuable time will be lost.
"AI can dramatically reduce the enormous burden on IT and security teams during the vacation season by relieving them of many of the important but tedious tasks," said Mark Molyneux. "Providing comprehensive reports and clear and concise next steps gives visibility to operational groups that are usually understaffed for the difficult tasks ahead during the summer. For complex or important tasks, humans additionally intervene. In this way, AI can make a massive contribution to increasing cyber resilience against attacks, which ironically are increasingly being carried out by AI."
Another postponement of the Swiss Cyber Security Days: The SCSD will now take place on February 20 and 21, 2024. The decision was made together with all parties involved and is related to the relocation of the event to the BERNEXPO site.
Editorial office - 04 July 2023
The Swiss Cyber Security Days will now be held on the grounds of BERNEXPO, making Bern the "cyber capital" of Switzerland. The event has now been moved to a new date: February 20/21, 2024 (Image: Bernexpo)
The Swiss Cyber Security Days will now take place on February 20 and 21, 2024, at the BERNEXPO site and not on September 20 and 21, 2023, as initially communicated. According to the organizers, due to the change of the previous venue from Fribourg to Bern, the work around the event could only be started with delay. This was only insufficiently conducive to the ambitious goals of the SCSD, they continue.
New date is broadly supported
The decision was made by the SCSD organizing committee in close consultation with BERNEXPO, the strategic partners. "The decision to postpone the SCSD to February 2024 was not an easy one for us" says Doris Fiala, National Councillor of the FDP and President of the Swiss Cyber Security Days. "We want to organize a unique event in this urgent field. Together with our partners, we decided that a postponement would give us the time to meet the high expectations of the SCSD."
In the meantime, work on the Swiss Cyber Security Days 2024 is in full swing. Renowned partners such as Amazon, Cisco, IBM, Digital Realty, ServiceNow and Kasperski as well as national and international top speakers have already been recruited. Also on board are associations such as the Swiss Venture Club SVC, the Swiss Association of Municipalities and Cities, the Competence Center for Information Security Clusis, various cantonal trade and industry associations and others.
First program highlights defined, more to follow
Meanwhile, the first highlights in the program of the two-day Swiss Cyber Security Days could also be defined. Particularly noteworthy are the contributions of Dr. Jean-Marc Rickli from the Geneva Center for Security Policy GCSP and co-chair of the NATO consortium "Partnership for Peace" (PfPC) takes us on a journey into the topic of "Emerging Technologies". Whether brain-computer interfaces, self-learning humanoid robots, or the latest generation of facial recognition applications, emerging technologies have a major impact on global stability.
What does this mean in terms of society, regulatory frameworks and risk management? The 17-year-old Chilean Elisa Torres from "Girls in Quantum" shows the gigantic potential of quantum computing; IBM demonstrates how to use crypto methods today, which are already built quantum-safe, and the think tank "Pour Demain" awards the "AI Security Prize" for the first time. In addition, in cooperation with the Swiss Association of Municipalities, Swiss municipalities and SMEs will be empowered in hands-on workshop workshops to successfully defend themselves against cyber attacks, even with few resources. "Municipalities and SMEs are particularly vulnerable to crime and espionage from the cyber domain" says Christoph Niederberger, Director of the Swiss Association of Municipalities. "Such practical best-practice events are therefore great. It gives participants the opportunity to better protect themselves against the increasingly urgent threats from the digital space." Other exciting program items are being developed and are in some cases well advanced.
Six companies honored with the Best Managed Companies Award
Deloitte, supported by the Swiss stock exchange SIX and Bank Julius Baer, has honored privately owned Swiss companies with exemplary management in four key entrepreneurial areas. The assessment by an independent jury showed that these companies meet all the test criteria. They are characterized by high agility, resilience in challenging times and a strong sense of innovation.
Editorial office - 03 July 2023
The winners of the Best Managed Companies Award 2023, presented by Deloitte, supported by the Swiss stock exchange SIX and Bank Julius Baer. (Image: Deloitte)
Deloitte Private's Best Managed Companies Award, conducted in 46 countries, compares companies in a comprehensive assessment with Deloitte's globally recognized benchmark. This has been continuously developed over the 30 years since the program was launched. Participating companies receive an independent and substantive assessment of their governance practices and overall performance; this assessment shows them where their operations currently stand in four key corporate areas compared to a global community of over 1,300 exemplary managed companies.
Multi-stage evaluation procedure
The award is preceded by an intensive, multi-stage coaching and assessment process that all participating companies must undergo. The focus is on assessing performance in the four core areas of strategy, productivity & innovation, culture & commitment, and governance & finance. Companies that perform above average in all four categories have a chance of winning the award.
"From a business perspective, the past twelve months since the last award have not been an easy time: soaring inflation, disrupted supply chains, high energy prices and the shortage of skilled labor present a complex set of business risks. What sets this year's winners apart is their agility and resilience - the ability and willingness to persevere in difficult times, position themselves in a volatile market and respond effectively to change," said Andreas Bodenmann, program officer and head of Deloitte Private. "The six winners are at the forefront of their industries. They have demonstrated creativity and innovation in impressive ways. And they have managed to maintain their core values while moving into the future with a clear focus on growth."
Exemplary corporate governance: the Best Managed Companies 2023
Six privately or family-owned companies were honored as "Best Managed Companies":
ATP adhesive systems AG specializes in the development and manufacture of adhesive tape solutions. With modern production processes and an internationally established distribution network, ATP has been supplying a large number of industrial customers worldwide, for example in the automotive, electrical and healthcare industries, for over 35 years.
The ECSA Group, now in its fourth generation of international management, was founded in 1913 and today operates in four main sectors: ECSA Chemicals AG in the international trade of raw materials and chemicals, ECSA Energy SA in the distribution of petroleum products and the operation of service stations, ECSA Maintenance AG in the distribution of specialized industrial supplies, and Suncolor SA in the distribution of paints, varnishes and insulating materials.
The family-owned chocolate manufacturer Läderach (Switzerland) AG was founded in the 1960s and today operates in 16 countries, including South Korea, the USA and the UK. Many products are still made by hand, underscoring the chocolatier's tradition and making the company a master of its craft. The result is Swiss chocolate made from the finest raw materials.
Teoxane Laboratories SA specializes in the development of hyaluronic acid solutions and, with over 20 years of experience, is now a pioneer in the science of facial beauty. The company combines innovation, quality and consumer safety to develop high-performance hyaluronic acid dermal fillers and dermocosmetics based on rigorous scientific research.
Variosystems AG is an electronics service provider offering uniform and complete end-to-end solutions worldwide. From product design to finished electronic assemblies, devices or systems, products are offered with long-term support, including logistics and end-of-life services.
The Vista Group is one of the leading private centers of excellence for ophthalmology in Switzerland. Founded more than 30 years ago, Vista offers treatments and procedures around the eye at its 31 locations, providing lifelong care. With its own research department and its comprehensive education and training program, Vista has been a recognized training clinic for more than ten years.
The competition does not end after one year: All companies can regularly undergo the same audit, take part in workshops and qualify again. This year, six companies that had previously won the Best Managed Companies Award succeeded in doing so. This illustrious circle includes, for example, the Capri Sun Group, MindMaze, the Wipf Group, Groupe Acrotec SA, the Suhner Group and Precipart.
Commitment to Switzerland as a business location
"The Best Managed Companies Award is an incentive for all companies to shape their future with foresight, a sense of innovation and a good management culture. As drivers of innovation, privately managed companies are important for a diverse and strong Swiss location," emphasizes Andreas Bodenmann. "As an audit and advisory firm, Deloitte Private supports such companies in their challenges in the areas of growth, compliance, reporting and auditing, and tailors the versatile services from the entire Deloitte universe to their specific needs so that these companies can hold their own and successfully position themselves for the future."
On this year's jury, Nadja Lang, CEO of the ZFV-Unternehmungen cooperative, Jens Breu, CEO of SFS Group, Gilles Stuck, Head of Market Switzerland at Julius Baer, Tanja Vainio, Country President of Schneider Electric Switzerland, and Prof. Dr. Thomas Straub, Associate Professor at the University of Geneva for Strategic Management and Corporate Strategy, evaluated the participating companies.
Cloud computing: Swiss companies not yet at the finish line
In June 2023, Digital Realty published the third edition of the study on the cloud goals of Swiss companies. Since the study accompanies the companies over several years and not only goals but also the actual implementation are queried, it offers a good insight into their real cloud use.
Editorial office - June 30, 2023
Arne Benox, Sales & Business Development Manager at Digital Realty Switzerland. (Image: Digital Realty / www.interxion.com)
The company Digital Realty operates several data centers worldwide and regularly conducts studies on cloud trends. The third edition has just been published. Arne Benox, Sales & Business Development Manager at Digital Realty Switzerland, talks below about what he has learned from the study about the strategies of Swiss companies, what the next steps in their journey to the clouds might look like - and what he advises companies that may not yet be as far along as their competitors.
Have Swiss companies reached the goal of their multi-cloud plans?
Not for a long time yet. The concept of multi-cloud runs through all the needs and strategies of companies. Over the last few years, we have observed a high level of dynamism. To the degree that the technology of a dedicated cloud is becoming more accessible, the strategies are also changing. The interaction between the clouds is also improving. I see this as a development in line with needs, and I am sure that this will continue. I expect that in the next few years there will be a big trend towards connecting the clouds with each other even more. This stems from facts such as the fact that the number of companies relying on up to ten cloud providers for SaaS has increased significantly over the years: from 15.8 percent in 2018 to 45.3 percent in 2020 and then to 52.7 percent in 2023.
The use of cloud providers in Swiss companies, comparison between 2021 and 2023. (Graphic: www.interxion.com)
As the needs of businesses change, the topic will continue to evolve. In the end, just as the study predicts, there will not be a single cloud or an exclusively private cloud. Enterprises will combine different clouds to do their different jobs.
The study relates exclusively to Swiss companies. Digital Realty is a global provider. Do the results in Switzerland match the experience in other countries? If not, what makes Switzerland different?
There are generally differences in development over time. Some countries, such as Switzerland, are faster than others in global terms, including Germany and Austria, ahead of which Switzerland has a lead of one to two years. This also depends on the level of digitization in the individual countries. How good is the available connectivity? What bandwidths are available via which technologies? The keys to all cloud technologies are available connectivity and security. In countries where conditions are similar to Switzerland, we see similar trends. In regions where this is not the case, where other data protection laws play a role, or where bandwidth is not available, we observe that they are catching up and may even develop a bit faster in the process, as they can skip some steps we had to take.
What do you think are the reasons that on-premises cloud service providers perform so well compared to hyperscalers?
I would phrase the question differently, because local providers, integrators or software developers, serve completely different needs, they can respond much better to individual requirements. They can offer tailored solutions or penetrate niche markets that are not interesting for hyperscalers because of lower scalability. Many local providers are developing their own cloud services and we see this being accepted by customers. For example, there are many private banks in Switzerland that differentiate themselves differently to their customers than global banks. This results in special requirements that are very well covered by small providers that are native to the same market as their customers.
Against this background, what about the prospect of future growth of companies, perhaps also across national borders?
Many companies grow under their own steam up to a certain point, and then continue to grow through mergers and acquisitions. At that point, very different cloud strategies, application landscapes and data sources usually come together. This is where our ServiceFabric solution comes into play. It allows companies to quickly connect disparate data, applications and cloud services across multiple locations, including colocation data centers and even data centers from providers other than Digital Realty, currently over 700. This scenario is typical of the future of the cloud. It's not just about making certain services like Microsoft 365 available for office communications, but the various cloud applications that our Study in detail, to network with each other, to bring together information in order to make smart decisions based on the data.
What conclusion would you like to draw from the study for IT managers in Swiss companies?
Multi-cloud is a reality and the barriers to entering a colocation data center with solutions for public clouds, private clouds and multi-clouds are getting lower. It no longer takes much courage to get involved, as factors such as data protection laws are being implemented with increasing sophistication. This ensures that data is well protected within the data center. What's more, you don't have to worry about connectivity in our data centers, and we also cover issues such as environmental aspects and certification. In times when it is becoming more and more difficult for companies to meet the increasing requirements for the operation of their IT on their own, the step to an external data center makes economic sense - and as our study shows, an increasing number of Swiss companies are taking this step.
The topic of data recovery was one of the central themes of the 43rd Meet Swiss Infosec! on June 26, 2023, which was held under the motto "Sovereignly Secure". Despite the summer heat, the large audience in the hall of the Radisson Blu Hotel in Zurich Airport kept a cool head and was informed and inspired about trends and developments, for example in the field of IT security. The topic of deepfakes and the unaristotelic keynote speech by Prof. Dr. Edy Portmann from the University of Fribourg were the secret highlights of the event, which provided plenty to talk about at the concluding aperitif.
Editorial office - 29 June 2023
Great cinema at the 43rd Meet Swiss Infosec!: Kai Yu, Mediamatiker, Swiss Infosec AG, shows his video about the phenomenon of deepfakes and inspires the audience. (Image (c) Swiss Infosec AG)
When it comes to continuing education on topics such as information security, data protection and IT security, there's probably no getting around Swiss Infosec AG. The company, founded in 1989 and headquartered in Sursee, is one of Switzerland's leading independent consulting and training companies in these areas. In its "Meet Swiss Infosec!" series of events, the company regularly brings up current topics. For example, the motto of the 43rd edition on June 26, 2023, was "Sovereignly Secure" and summed up the desired approach to security: it should be mastered, prudent and deliberate. However, mastering security is constantly being made more difficult or challenged by new requirements and framework conditions, as host Reto Zbinden, CEO of Swiss Infosec AG, knows. Using the new Data Protection Act (nDSG) as an example, he shows which steps are absolutely necessary for successful implementation of the law.
New data protection law, old pending issues
This implementation is currently a major concern for the data protection team at Swiss Infosec AG. "It is striking that basic documents such as data protection concepts and instructions are often missing or outdated," says Reto Zbinden. However, the development and regular review of these documents is essential for responsible data protection in accordance with the law. At the same time, he recommends focusing on the issue of personnel data protection. Online recruiting, for example, and digitalization in the HR sector in general are major challenges in this area.
Ransomware and recovery
The increasingly frequent ransomware attacks are leaving their mark. Not surprisingly, the topic of recovery (restoring data after an attack) was prominently mentioned by several speakers. For Marco Fernandez (Veeam), a secure backup is the last line of defense in a multi-layered security defense against cyberattacks. To even think about recovery, organizations must first know what (sensitive) data they have stored where and who has access to it. This basic requirement was expressed unequivocally in the presentations by Nicolas Groh (Rubrik) and Christoph Linden (Cohesity). Georg Bommer (Data Governance Technologies Ltd) underlined the importance of intelligent data classification in his presentation.
Trends and developments in IT security
Organizations are constantly faced with new challenges when it comes to protecting themselves. Whether home office, infrastructure services in the cloud, cloud apps (M365), exposed services or IoT: Currently, it is decentralized IT assets in particular that are no longer able to cope with conventional network security approaches, for which IT security is looking for and finding solutions. Niklaus Manser (Swiss Infosec AG) used the example of perimeter security to explain the path to Secure Service Edge (SSE) and addressed the very important topic of "Identity & Access Management".
Take a deep breath: Deepfakes on the rise
Great cinema for the topic of deepfakes and great performance for the mediamatician Kai Yu (Swiss Infosec AG). In his video, which he created as part of his training as a mediamatrician as an individual project work, he showed interesting background information on deepfakes and how phishing via deepfakes works in real life. Deepfakes are digital fakes of faces, bodies, scenes, etc., created with artificial intelligence (AI). They are now so realistic that they can hardly be distinguished from the real person. Attackers are therefore increasingly using this method to obtain confidential information or provoke desired actions. For Kai Yu, it is clear "that deepfakes can be an elementary component for cyberattacks in the social engineering sector." This makes it all the more important to sensitize employees to this new form of phishing as well. Swiss Infosec AG is the first company in Switzerland to offer such phishing simulations via deepfakes.
A keynote speech that will get people talking at Meet Swiss Infosec!: Prof. Dr. Edy Portmann, Professor of Informatics at the Human-IST Institute, University of Fribourg, in his element. (Image (c) Swiss Infosec AG)
An un-Aristotelian keynote at the end
"How is technology balanced with ethics and sustainability?" With this question, Prof. Dr. Edy Portmann started his keynote address entitled "unaristotelian". For him, there is no doubt that the two-valued, measurement-based Boolean Logic, which only knows right or wrong, 1 or 0, is not the answer to this question. Rather, for this and other challenges (keyword AI), a perception-based model such as fuzzy logic (fuzzy = blurred) is needed. Because as one of the proponents of this model, Lotfi Zadeh, said, "As complexity increases, precise statements lose meaning and meaningful statements lose precision." Needless to say, "perception" was then also at the center of Edy Portmann's highly exciting remarks under the title "Where psychology meets linguistics and engineering".
The next Meet Swiss Infosec! will take place on January 24, 2024. Further information: www.infosec.ch
Clinical Information Systems: IT-Logix and CISTEC agree on partnership
IT consulting firm IT-Logix, which focuses on business intelligence (BI), data warehousing, data science and Big Data, and CISTEC, provider of the clinical information system (KIS) KISIM, agree to work closely together and form a technology partnership. The goal is to provide KISIM customers with improved data utilization in the area of business intelligence.
Editorial office - 28 June 2023
Working together on clinical information systems in the future: Markus Käppeli, Head of Development and Member of the Executive Board of CISTEC (left) and Samuel Rentsch, Co-CEO and CCO of IT-Logix. (Images: CISTEC / IT-Logix)
For the Swiss offering in the field of clinical information systems and clinical data warehousing, IT-Logix and CISTEC are joining forces. "IT-Logix has been able to establish itself with well-known hospitals with its CDMH, the Common Data Model for Healthcare. The solution for a clinical data warehouse allows CISTEC to offer our customers comprehensive analysis options for all data generated in the hospital, beyond reporting for individual use cases," says Markus Käppeli, Head of Development and member of the CISTEC Executive Board. In return, the partnership with CISTEC opens up valuable sales opportunities for IT-Logix in the hospital environment: "KISIM from CISTEC is the leading Swiss hospital information system with the largest installed base," says Samuel Rentsch, Co-CEO and CCO of IT-Logix. "From our partnership with CISTEC, we expect a faster and more cost-effective implementation of CDMH in Swiss hospitals, offering a field-proven, lean Swiss solution."
Clinical Information Systems in combination with Clinical Data Warehouse
CISTEC's hospital information system KISIM supports healthcare professionals in planning and executing their operational processes. Central data storage prevents redundancies and ensures that all information is available at any time and from any location. Thanks to the interdisciplinary nature of KISIM, internal hospital communication is institutionalized and duplications are avoided. In many hospitals, it is difficult to guarantee a 360-degree patient view due to the numerous applications in use (ERP, HIS, diagnostics, etc.) and the corresponding data silos. A data platform based on the CDMH (www.cdmh.ch) from IT-Logix helps to break down these silos and provide a comprehensive overview of patient information. This enables medical and business decisions to be made on the basis of networked, complete and up-to-date information. A data platform can also improve communication between different systems and applications by supporting and promoting semantic interoperability. Thus, a wide variety of use cases, such as hospital control, hospital hygiene, data-driven medical coding, and data delivery for research, are served. IT-Logix's CDMH enables KISIM customers to leverage all the capabilities of a clinical data warehouse beyond the standard clinical information system functionalities.