Issue 1/1998

In focus

How is Switzerland coping with globalisation?
Adalbert Dürrer

Economy

The future of quality management
Willi Fox

Topic of the month

Product Data Management Systems (POMS): Guardians of order in the data jungle
David Amstutz

Erstmais certified quality in care for the elderly
Annemarie imd Walter Th. Wild, Emst C. Glauser, Robert Stebler

Magazine

SAQ: New members

SAQ Events

SAQ Publications

Q-International: An SAQ alliance partner as assessor in Hungary

Austrian Quality Award

Ludwig Erhard Prize for Corporate Quality

SAQ courses and seminars

SAQ: Alliance Partner

Strategy & Organization

Process management at Swiss Post - continuous improvement for the benefit of the customer
Libero Delucchi, Klaus Helling

Core processes

Design processes on the PC!
Emst Sctmüd, Peter Huber-Wälchli

Implementation

Planning production systems with software
Robert Lackner

Process structure software allows rapid QMS set-up
Daniel Schneider

Current

Editorial

Your partner for quality

Retrieved

Books

Congress Hotels

Topic overview 98

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Imprint

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