Issue 3/2017

Flash

• Self-renewal as a survival task

Esprix

• "Promoting what is truly outstanding"
• "The model is not a no-brainer"
• "Be better today than yesterday"
• "A prize must always bring something too"
• A milestone

business excellence

• One year ISO 9001:2015

SAQ/SAQ-Qualicon ag

• Association news
• EFQM in the four national languages
• Using the best of both worlds

manage risks

• Human factors in risk management
• Is our logistics ready for "Industry 4.0"?

ensure quality

• A 125-ton "discus" for a large-scale warehouse of the future
• Boundlessly good
• Le pilotage par la qualité dans l'enseignement supérieur

Column

• Hannes plans an appointment