Issue 9-10/2025

Flash

• "If there are no faults, something is wrong"
• "Leave no room for improvement"

Excellence & Governance

• Why are we going to Gemba?
• When management systems become a burden
• ESG reporting as a strategic management tool

Focus

• For sustainable healthcare
• Ensuring sustainable competitiveness in the global healthcare sector with EFQM
• Quality in physiotherapy
• Sterile, safe, digital
• Efficient document management and more

manage risks

• New requirements of ISO/IEC 27001:2022
• Is our SME ready for an emergency?
• Effective risk management thanks to risk culture
• Safe stairs every step of the way

ensure quality

• A network that misses nothing
• La Démarche Gemba

Rubrics ...

• Scene
• Marketplace
• Products
• Agenda/Imprint