{"id":19048,"date":"2023-12-14T20:35:18","date_gmt":"2023-12-14T19:35:18","guid":{"rendered":"https:\/\/www.m-q.ch\/de\/?p=19048"},"modified":"2023-12-07T13:38:51","modified_gmt":"2023-12-07T12:38:51","slug":"le-feedback-des-clients-moteur-du-succes","status":"publish","type":"post","link":"https:\/\/www.m-q.ch\/fr\/erfolgsmotor-kunden-feedback\/","title":{"rendered":"Le moteur du succ\u00e8s : le feedback des clients"},"content":{"rendered":"<div class=\"swpm-post-not-logged-in-msg\">Vous devez \u00eatre connect\u00e9 pour voir ce contenu. Veuillez <a class=\"swpm-login-link\" href=\"https:\/\/www.m-q.ch\/fr\/login\/\">Se connecter<\/a>. Pas un membre ? <a href=\"https:\/\/www.m-q.ch\/fr\/sinscrire\/\">Nous Rejoindre<\/a><\/div>","protected":false},"excerpt":{"rendered":"<p>De bons taux de r\u00e9ponse aux enqu\u00eates de satisfaction fournissent des informations sur l'attitude des clients vis-\u00e0-vis des produits et des services. Ils offrent aux entreprises la possibilit\u00e9 de s'am\u00e9liorer en permanence et de r\u00e9soudre rapidement les probl\u00e8mes individuels. Gr\u00e2ce \u00e0 des solutions intelligentes de gestion de l'exp\u00e9rience client, les entreprises ma\u00eetrisent les processus complexes afin de pouvoir tirer des conclusions bas\u00e9es sur des donn\u00e9es sur l'ensemble de leurs clients.<\/p>","protected":false},"author":364,"featured_media":19045,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[4443,5],"tags":[5472,5466,3327],"class_list":["post-19048","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-abo","category-business_excellence","tag-after-sales","tag-kundenbeziehungsmanagement","tag-qualitaetsmanagement"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Erfolgsmotor Kunden-Feedback - MQ Management und Qualit\u00e4t<\/title>\n<meta name=\"description\" content=\"Gute R\u00fccklaufquoten bei Zufriedenheitsumfragen geben Aufschluss \u00fcber die Haltung der Kunden\/-innen zu Produkten und Dienstleistungen.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.m-q.ch\/fr\/le-feedback-des-clients-moteur-du-succes\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Erfolgsmotor Kunden-Feedback - 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