{"id":9856,"date":"2019-06-01T12:01:51","date_gmt":"2019-06-01T10:01:51","guid":{"rendered":"https:\/\/www.m-q.ch\/?p=9856"},"modified":"2021-02-08T16:34:52","modified_gmt":"2021-02-08T15:34:52","slug":"approche-de-mesure-de-lexcellence-operationnelle","status":"publish","type":"post","link":"https:\/\/www.m-q.ch\/fr\/messansatz-fuer-operational-excellence\/","title":{"rendered":"Approche de mesure de l'excellence op\u00e9rationnelle"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-9860\" src=\"https:\/\/www.m-q.ch\/wp-content\/uploads\/2021\/02\/Messansatz-fuer-Operational-Excellence.jpg\" alt=\"Approche de mesure de l&#039;excellence op\u00e9rationnelle\" width=\"803\" height=\"693\" srcset=\"https:\/\/www.m-q.ch\/wp-content\/uploads\/2021\/02\/Messansatz-fuer-Operational-Excellence.jpg 803w, https:\/\/www.m-q.ch\/wp-content\/uploads\/2021\/02\/Messansatz-fuer-Operational-Excellence-768x663.jpg 768w, https:\/\/www.m-q.ch\/wp-content\/uploads\/2021\/02\/Messansatz-fuer-Operational-Excellence-14x12.jpg 14w, https:\/\/www.m-q.ch\/wp-content\/uploads\/2021\/02\/Messansatz-fuer-Operational-Excellence-203x175.jpg 203w, https:\/\/www.m-q.ch\/wp-content\/uploads\/2021\/02\/Messansatz-fuer-Operational-Excellence-406x350.jpg 406w, https:\/\/www.m-q.ch\/wp-content\/uploads\/2021\/02\/Messansatz-fuer-Operational-Excellence-300x259.jpg 300w\" sizes=\"auto, (max-width: 803px) 100vw, 803px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>Tous les deux ans, la Fondation pour la gestion appliqu\u00e9e de la qualit\u00e9 SFAQ, fond\u00e9e par le Prof. Dr. Hans Dieter Seghezzi, d\u00e9cerne des prix aux personnes qui ont apport\u00e9 une contribution particuli\u00e8re \u00e0 la promotion de la gestion int\u00e9gr\u00e9e de la qualit\u00e9. Cette ann\u00e9e, le prix de 10 000 francs suisses est d\u00e9cern\u00e9 \u00e0 Stephan K\u00f6hler. Sa th\u00e8se sur \"La mesure de l'excellence op\u00e9rationnelle - une m\u00e9thode mixte de conceptualisation et d'application dans les laboratoires de contr\u00f4le de la qualit\u00e9 pharmaceutique\" a \u00e9t\u00e9 r\u00e9compens\u00e9e.<\/p>\n<p><strong>Combler le foss\u00e9 de la recherche<\/strong><br \/>\nLe document souligne un aspect particulier de la cha\u00eene de valeur pharmaceutique : l'excellence op\u00e9rationnelle des laboratoires de contr\u00f4le de la qualit\u00e9. Les laboratoires constituent un goulot d'\u00e9tranglement non n\u00e9gligeable dans la cha\u00eene de valeur. C'est pourquoi, ces derni\u00e8res ann\u00e9es, on a constat\u00e9 un int\u00e9r\u00eat accru pour les m\u00e9thodes permettant d'am\u00e9liorer les performances de ces laboratoires. Un probl\u00e8me jusqu'ici a \u00e9t\u00e9 le manque de donn\u00e9es et de rep\u00e8res comparables. Cette th\u00e8se tente de combler cette lacune en d\u00e9veloppant une approche de mesure de l'excellence op\u00e9rationnelle d'une part et en l'appliquant \u00e0 des exemples pratiques d'autre part au moyen d'\u00e9tudes de cas. \"L'approche multim\u00e9thode adopt\u00e9e ici permet de montrer les liens entre la qualit\u00e9 et l'excellence op\u00e9rationnelle dans les laboratoires de contr\u00f4le de la qualit\u00e9 et de d\u00e9terminer les besoins d'action qui en d\u00e9coulent\", indique le jury.<\/p>\n<p><strong>\"Haute pertinence<\/strong><br \/>\nStephan K\u00f6hler a obtenu sa licence et sa ma\u00eetrise en ing\u00e9nierie industrielle, avec une sp\u00e9cialisation en g\u00e9nie m\u00e9canique, \u00e0 l'universit\u00e9 RWTH d'Aix-la-Chapelle. Sa th\u00e8se a \u00e9t\u00e9 r\u00e9dig\u00e9e pendant son travail d'assistant de recherche et de doctorant \u00e0 l'Institut de gestion de la technologie de l'Universit\u00e9 de Saint-Gall.<\/p>\n<p>&nbsp;<\/p>\n<p><em><strong>M. K\u00f6hler, comment \u00eates-vous tomb\u00e9 sur ce sujet ?<\/strong><\/em><br \/>\n<em><strong>Stephan Koehler :<\/strong><\/em> L'impulsion est venue directement de l'industrie pharmaceutique. Mon directeur de th\u00e8se, le professeur Thomas Friedli, a certainement aussi jou\u00e9 un r\u00f4le, car il m'a donn\u00e9 l'espace n\u00e9cessaire pour aborder le sujet au d\u00e9but et m'a \u00e9galement soutenu dans la phase initiale incertaine.<\/p>\n<p>&nbsp;<\/p>\n<p><em>Quelles ont \u00e9t\u00e9 les r\u00e9actions de l'industrie<\/em>? Au cours de mon travail, j'ai d\u00e9couvert que malgr\u00e9 le r\u00f4le cl\u00e9 jou\u00e9 par les laboratoires de contr\u00f4le de la qualit\u00e9, l'excellence op\u00e9rationnelle n'est pas pratiqu\u00e9e partout dans ce domaine. La volont\u00e9 de l'industrie de s'engager sur la voie de l'excellence op\u00e9rationnelle dans les laboratoires dans le cadre de projets communs \u00e9tait \u00e9lev\u00e9e.<\/p>\n<p>&nbsp;<\/p>\n<p><em><strong>Vous avez dit que le contr\u00f4le de la qualit\u00e9 est un goulot d'\u00e9tranglement dans la cha\u00eene de valeur, pour ainsi dire. Pourquoi ?<\/strong><\/em><br \/>\nLes d\u00e9fis r\u00e9sident dans la pression g\u00e9n\u00e9ralement \u00e9lev\u00e9e sur le temps de sortie des produits, dans l'effort de planification li\u00e9 \u00e0 la complexit\u00e9 et dans les multiples responsabilit\u00e9s. Les organismes de certification et leurs crit\u00e8res d'approbation, qui varient d'un pays \u00e0 l'autre, impliquent \u00e9galement beaucoup d'efforts.<\/p>\n<p>&nbsp;<\/p>\n<p><em><strong>En conclusion : Et maintenant, que faisons-nous ?<\/strong><\/em><br \/>\nL'\u00e9valuation comparative sera encore d\u00e9velopp\u00e9e. Pour le transfert de connaissances et l'\u00e9change professionnel, la plate-forme d'\u00e9change qui a \u00e9t\u00e9 mise en place parall\u00e8lement \u00e0 la th\u00e8se sera poursuivie. Personnellement, je resterai encore un an dans la recherche en tant que post-doc et je transmettrai les projets \u00e0 mes successeurs. Je vise moi-m\u00eame un emploi dans l'industrie.<\/p>","protected":false},"excerpt":{"rendered":"<p>&nbsp; Im Zweijahresrhythmus zeichnet die von Prof. Dr. Hans Dieter Seghezzi gegr\u00fcndete Stiftung f\u00fcr angewandtes Qualit\u00e4tsmanagement SFAQ Personen aus, die sich in der F\u00f6rderung des in- tegrierten Qualit\u00e4tsmanagements besonders verdient gemacht haben. Dieses Jahr geht der mit 10 000 Franken dotierte Preis an Stephan K\u00f6hler. Gew\u00fcrdigt wird seine Dissertation zum Thema \u00abMeasuring Operational Excel- lence [&hellip;]<\/p>\n","protected":false},"author":62,"featured_media":9860,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[4448],"tags":[4732],"class_list":["post-9856","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-allgemein","tag-06-2019"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Messansatz f\u00fcr Operational Excellence - MQ Management und Qualit\u00e4t<\/title>\n<meta name=\"description\" content=\"Der diesj\u00e4hrige Seghezzi-Preis w\u00fcrdigt eine Forschungsarbeit zum Thema Operational Excellence in Qualit\u00e4tskontroll-Laboren der Pharma-Industrie. Er wurde im Rahmen des Tags der Schweizer Qualit\u00e4t am 7. Mai 2019 in Bern verliehen.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.m-q.ch\/fr\/approche-de-mesure-de-lexcellence-operationnelle\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Messansatz f\u00fcr Operational Excellence - MQ Management und Qualit\u00e4t\" \/>\n<meta property=\"og:description\" content=\"Der diesj\u00e4hrige Seghezzi-Preis w\u00fcrdigt eine Forschungsarbeit zum Thema Operational Excellence in Qualit\u00e4tskontroll-Laboren der Pharma-Industrie. Er wurde im Rahmen des Tags der Schweizer Qualit\u00e4t am 7. Mai 2019 in Bern verliehen.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.m-q.ch\/fr\/approche-de-mesure-de-lexcellence-operationnelle\/\" \/>\n<meta property=\"og:site_name\" content=\"MQ Management und Qualit\u00e4t\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/ManagementUndQualitaet\" \/>\n<meta property=\"article:published_time\" content=\"2019-06-01T10:01:51+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-02-08T15:34:52+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.m-q.ch\/wp-content\/uploads\/2021\/02\/Messansatz-fuer-Operational-Excellence.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"803\" \/>\n\t<meta property=\"og:image:height\" content=\"693\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"upwork_2\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"upwork_2\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.m-q.ch\/messansatz-fuer-operational-excellence\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.m-q.ch\/messansatz-fuer-operational-excellence\/\"},\"author\":{\"name\":\"upwork_2\",\"@id\":\"https:\/\/www.m-q.ch\/fr\/#\/schema\/person\/71f647a41e4a3e361e6230f5134f3ba9\"},\"headline\":\"Messansatz f\u00fcr Operational Excellence\",\"datePublished\":\"2019-06-01T10:01:51+00:00\",\"dateModified\":\"2021-02-08T15:34:52+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.m-q.ch\/messansatz-fuer-operational-excellence\/\"},\"wordCount\":492,\"publisher\":{\"@id\":\"https:\/\/www.m-q.ch\/fr\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.m-q.ch\/messansatz-fuer-operational-excellence\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.m-q.ch\/wp-content\/uploads\/2021\/02\/Messansatz-fuer-Operational-Excellence.jpg\",\"keywords\":[\"06\/2019\"],\"articleSection\":[\"Allgemein\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.m-q.ch\/messansatz-fuer-operational-excellence\/\",\"url\":\"https:\/\/www.m-q.ch\/messansatz-fuer-operational-excellence\/\",\"name\":\"Messansatz f\u00fcr Operational Excellence - MQ Management und Qualit\u00e4t\",\"isPartOf\":{\"@id\":\"https:\/\/www.m-q.ch\/fr\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.m-q.ch\/messansatz-fuer-operational-excellence\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.m-q.ch\/messansatz-fuer-operational-excellence\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.m-q.ch\/wp-content\/uploads\/2021\/02\/Messansatz-fuer-Operational-Excellence.jpg\",\"datePublished\":\"2019-06-01T10:01:51+00:00\",\"dateModified\":\"2021-02-08T15:34:52+00:00\",\"description\":\"Der diesj\u00e4hrige Seghezzi-Preis w\u00fcrdigt eine Forschungsarbeit zum Thema Operational Excellence in Qualit\u00e4tskontroll-Laboren der Pharma-Industrie. Er wurde im Rahmen des Tags der Schweizer Qualit\u00e4t am 7. Mai 2019 in Bern verliehen.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.m-q.ch\/messansatz-fuer-operational-excellence\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.m-q.ch\/messansatz-fuer-operational-excellence\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/www.m-q.ch\/messansatz-fuer-operational-excellence\/#primaryimage\",\"url\":\"https:\/\/www.m-q.ch\/wp-content\/uploads\/2021\/02\/Messansatz-fuer-Operational-Excellence.jpg\",\"contentUrl\":\"https:\/\/www.m-q.ch\/wp-content\/uploads\/2021\/02\/Messansatz-fuer-Operational-Excellence.jpg\",\"width\":803,\"height\":693,\"caption\":\"Messansatz f\u00fcr Operational Excellence\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.m-q.ch\/messansatz-fuer-operational-excellence\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Allgemein\",\"item\":\"https:\/\/www.m-q.ch\/kategorie\/allgemein\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Messansatz f\u00fcr Operational Excellence\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.m-q.ch\/fr\/#website\",\"url\":\"https:\/\/www.m-q.ch\/fr\/\",\"name\":\"MQ Management und Qualit\u00e4t\",\"description\":\"Plattform f\u00fcr integrierte Managementsysteme.\",\"publisher\":{\"@id\":\"https:\/\/www.m-q.ch\/fr\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.m-q.ch\/fr\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.m-q.ch\/fr\/#organization\",\"name\":\"Galledia Fachmedien AG\",\"url\":\"https:\/\/www.m-q.ch\/fr\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/www.m-q.ch\/fr\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.m-q.ch\/wp-content\/uploads\/2020\/12\/cropped-logo_small.png\",\"contentUrl\":\"https:\/\/www.m-q.ch\/wp-content\/uploads\/2020\/12\/cropped-logo_small.png\",\"width\":512,\"height\":512,\"caption\":\"Galledia Fachmedien AG\"},\"image\":{\"@id\":\"https:\/\/www.m-q.ch\/fr\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/ManagementUndQualitaet\",\"https:\/\/www.linkedin.com\/showcase\/17982321\/admin\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.m-q.ch\/fr\/#\/schema\/person\/71f647a41e4a3e361e6230f5134f3ba9\",\"name\":\"upwork_2\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/www.m-q.ch\/fr\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/777b90ab56092bbf3c85feacda5c1bce?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/777b90ab56092bbf3c85feacda5c1bce?s=96&d=mm&r=g\",\"caption\":\"upwork_2\"},\"url\":\"https:\/\/www.m-q.ch\/fr\/author\/upwork_2\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Approche de mesure de l'excellence op\u00e9rationnelle - Gestion de la qualit\u00e9 et de la qualit\u00e9 de la gestion","description":"Cette ann\u00e9e, le prix Seghezzi r\u00e9compense un document de recherche sur le th\u00e8me de l'excellence op\u00e9rationnelle des laboratoires de contr\u00f4le de la qualit\u00e9 dans l'industrie pharmaceutique. Il a \u00e9t\u00e9 d\u00e9cern\u00e9 dans le cadre de la Journ\u00e9e suisse de la qualit\u00e9, le 7 mai 2019 \u00e0 Berne.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.m-q.ch\/fr\/approche-de-mesure-de-lexcellence-operationnelle\/","og_locale":"fr_FR","og_type":"article","og_title":"Messansatz f\u00fcr Operational Excellence - MQ Management und Qualit\u00e4t","og_description":"Der diesj\u00e4hrige Seghezzi-Preis w\u00fcrdigt eine Forschungsarbeit zum Thema Operational Excellence in Qualit\u00e4tskontroll-Laboren der Pharma-Industrie. Er wurde im Rahmen des Tags der Schweizer Qualit\u00e4t am 7. Mai 2019 in Bern verliehen.","og_url":"https:\/\/www.m-q.ch\/fr\/approche-de-mesure-de-lexcellence-operationnelle\/","og_site_name":"MQ Management und Qualit\u00e4t","article_publisher":"https:\/\/www.facebook.com\/ManagementUndQualitaet","article_published_time":"2019-06-01T10:01:51+00:00","article_modified_time":"2021-02-08T15:34:52+00:00","og_image":[{"width":803,"height":693,"url":"https:\/\/www.m-q.ch\/wp-content\/uploads\/2021\/02\/Messansatz-fuer-Operational-Excellence.jpg","type":"image\/jpeg"}],"author":"upwork_2","twitter_card":"summary_large_image","twitter_misc":{"\u00c9crit par":"upwork_2","Dur\u00e9e de lecture estim\u00e9e":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.m-q.ch\/messansatz-fuer-operational-excellence\/#article","isPartOf":{"@id":"https:\/\/www.m-q.ch\/messansatz-fuer-operational-excellence\/"},"author":{"name":"upwork_2","@id":"https:\/\/www.m-q.ch\/fr\/#\/schema\/person\/71f647a41e4a3e361e6230f5134f3ba9"},"headline":"Messansatz f\u00fcr Operational Excellence","datePublished":"2019-06-01T10:01:51+00:00","dateModified":"2021-02-08T15:34:52+00:00","mainEntityOfPage":{"@id":"https:\/\/www.m-q.ch\/messansatz-fuer-operational-excellence\/"},"wordCount":492,"publisher":{"@id":"https:\/\/www.m-q.ch\/fr\/#organization"},"image":{"@id":"https:\/\/www.m-q.ch\/messansatz-fuer-operational-excellence\/#primaryimage"},"thumbnailUrl":"https:\/\/www.m-q.ch\/wp-content\/uploads\/2021\/02\/Messansatz-fuer-Operational-Excellence.jpg","keywords":["06\/2019"],"articleSection":["Allgemein"],"inLanguage":"fr-FR"},{"@type":"WebPage","@id":"https:\/\/www.m-q.ch\/messansatz-fuer-operational-excellence\/","url":"https:\/\/www.m-q.ch\/messansatz-fuer-operational-excellence\/","name":"Approche de mesure de l'excellence op\u00e9rationnelle - Gestion de la qualit\u00e9 et de la qualit\u00e9 de la gestion","isPartOf":{"@id":"https:\/\/www.m-q.ch\/fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.m-q.ch\/messansatz-fuer-operational-excellence\/#primaryimage"},"image":{"@id":"https:\/\/www.m-q.ch\/messansatz-fuer-operational-excellence\/#primaryimage"},"thumbnailUrl":"https:\/\/www.m-q.ch\/wp-content\/uploads\/2021\/02\/Messansatz-fuer-Operational-Excellence.jpg","datePublished":"2019-06-01T10:01:51+00:00","dateModified":"2021-02-08T15:34:52+00:00","description":"Cette ann\u00e9e, le prix Seghezzi r\u00e9compense un document de recherche sur le th\u00e8me de l'excellence op\u00e9rationnelle des laboratoires de contr\u00f4le de la qualit\u00e9 dans l'industrie pharmaceutique. Il a \u00e9t\u00e9 d\u00e9cern\u00e9 dans le cadre de la Journ\u00e9e suisse de la qualit\u00e9, le 7 mai 2019 \u00e0 Berne.","breadcrumb":{"@id":"https:\/\/www.m-q.ch\/messansatz-fuer-operational-excellence\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.m-q.ch\/messansatz-fuer-operational-excellence\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.m-q.ch\/messansatz-fuer-operational-excellence\/#primaryimage","url":"https:\/\/www.m-q.ch\/wp-content\/uploads\/2021\/02\/Messansatz-fuer-Operational-Excellence.jpg","contentUrl":"https:\/\/www.m-q.ch\/wp-content\/uploads\/2021\/02\/Messansatz-fuer-Operational-Excellence.jpg","width":803,"height":693,"caption":"Messansatz f\u00fcr Operational Excellence"},{"@type":"BreadcrumbList","@id":"https:\/\/www.m-q.ch\/messansatz-fuer-operational-excellence\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Allgemein","item":"https:\/\/www.m-q.ch\/kategorie\/allgemein\/"},{"@type":"ListItem","position":2,"name":"Messansatz f\u00fcr Operational Excellence"}]},{"@type":"WebSite","@id":"https:\/\/www.m-q.ch\/fr\/#website","url":"https:\/\/www.m-q.ch\/fr\/","name":"Gestion et qualit\u00e9 du QM","description":"Plate-forme pour les syst\u00e8mes de gestion int\u00e9gr\u00e9e.","publisher":{"@id":"https:\/\/www.m-q.ch\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.m-q.ch\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.m-q.ch\/fr\/#organization","name":"Galledia Trade Media AG","url":"https:\/\/www.m-q.ch\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.m-q.ch\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/www.m-q.ch\/wp-content\/uploads\/2020\/12\/cropped-logo_small.png","contentUrl":"https:\/\/www.m-q.ch\/wp-content\/uploads\/2020\/12\/cropped-logo_small.png","width":512,"height":512,"caption":"Galledia Fachmedien AG"},"image":{"@id":"https:\/\/www.m-q.ch\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/ManagementUndQualitaet","https:\/\/www.linkedin.com\/showcase\/17982321\/admin\/"]},{"@type":"Person","@id":"https:\/\/www.m-q.ch\/fr\/#\/schema\/person\/71f647a41e4a3e361e6230f5134f3ba9","name":"upwork_2","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.m-q.ch\/fr\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/777b90ab56092bbf3c85feacda5c1bce?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/777b90ab56092bbf3c85feacda5c1bce?s=96&d=mm&r=g","caption":"upwork_2"},"url":"https:\/\/www.m-q.ch\/fr\/author\/upwork_2\/"}]}},"_links":{"self":[{"href":"https:\/\/www.m-q.ch\/fr\/wp-json\/wp\/v2\/posts\/9856","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.m-q.ch\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.m-q.ch\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.m-q.ch\/fr\/wp-json\/wp\/v2\/users\/62"}],"replies":[{"embeddable":true,"href":"https:\/\/www.m-q.ch\/fr\/wp-json\/wp\/v2\/comments?post=9856"}],"version-history":[{"count":6,"href":"https:\/\/www.m-q.ch\/fr\/wp-json\/wp\/v2\/posts\/9856\/revisions"}],"predecessor-version":[{"id":9923,"href":"https:\/\/www.m-q.ch\/fr\/wp-json\/wp\/v2\/posts\/9856\/revisions\/9923"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.m-q.ch\/fr\/wp-json\/wp\/v2\/media\/9860"}],"wp:attachment":[{"href":"https:\/\/www.m-q.ch\/fr\/wp-json\/wp\/v2\/media?parent=9856"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.m-q.ch\/fr\/wp-json\/wp\/v2\/categories?post=9856"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.m-q.ch\/fr\/wp-json\/wp\/v2\/tags?post=9856"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}