{"id":585,"date":"2016-10-04T08:58:00","date_gmt":"2016-10-04T06:58:00","guid":{"rendered":"http:\/\/dev.m-q.ch\/?p=585"},"modified":"2017-03-01T08:42:42","modified_gmt":"2017-03-01T07:42:42","slug":"postsolutions-collega-il-mondo-fisico-e-quello-digitale","status":"publish","type":"post","link":"https:\/\/www.m-q.ch\/it\/postsolutions-verknuepft-physische-und-digitale-welt\/","title":{"rendered":"Postsolutions collega il mondo fisico e digitale"},"content":{"rendered":"

<\/a><\/p>\n

Grazie all'uso dell'intelligenza artificiale e dell'apprendimento cognitivo - fornito da inSTREAM di Celaton - Swiss Post Solutions (SPS) lavora in modo pi\u00f9 efficiente.<\/p><\/blockquote>\n

InSTREAM utilizza algoritmi sofisticati cos\u00ec come l'intelligenza artificiale e l'apprendimento cognitivo per semplificare i compiti amministrativi e le decisioni che richiedono molto lavoro. InSTREAM ha la capacit\u00e0 unica di riconoscere i modelli nei contenuti non strutturati attraverso il ragionamento logico elaborando e monitorando le attivit\u00e0 e le decisioni delle persone coinvolte in un processo. Con la piattaforma di automazione intelligente di Celaton, SPS espande la sua capacit\u00e0 di elaborare i complessi contenuti non strutturati che i titolari dell'azienda ricevono quotidianamente dai loro clienti e fornitori tramite posta, fax, e-mail, social media e altri canali digitali.<\/p>\n

AI<\/strong><\/p>\n

Questo significa che reclami, domande, contratti, cancellazioni e richieste simili possono essere elaborati rapidamente come parte di un processo completamente automatizzato o inoltrati al rappresentante del servizio clienti pertinente per la gestione. Grazie all'uso dell'intelligenza artificiale e dell'apprendimento cognitivo - fornito da inSTREAM di Celaton - \u00e8 richiesto un intervento minimo da parte di SPS. Inoltre, il processo decisionale migliora, i costi di processo sono ridotti e il personale del cliente pu\u00f2 concentrarsi su compiti pi\u00f9 impegnativi e sul mantenimento della relazione con il cliente. Gli impiegati devono occuparsi solo della corrispondenza che richiede il loro intervento. Questo migliora sia l'efficienza che la soddisfazione del cliente.<\/p>\n

Swiss Post Solutions (SPS) \u00e8 un fornitore leader di soluzioni di business process outsourcing e di servizi innovativi di gestione dei documenti.<\/p>\n

http:\/\/www.post.ch<\/a><\/p>","protected":false},"excerpt":{"rendered":"

Dank der Verwendung von k\u00fcnstlicher Intelligenz und kognitivem Lernen \u2013 bereitgestellt durch Celatons inSTREAM \u2013 arbeitet Swiss Post Solutions (SPS) effizienter. InSTREAM nutzt ausgekl\u00fcgelte Algorithmen sowie k\u00fcnstliche Intelligenz und kognitives Lernen, um arbeitsintensive administrative Aufgaben und Entscheide zu rationalisieren. InSTREAM besitzt die einzigartige F\u00e4higkeit, durch logische Schlussfolgerungen Muster in unstrukturierten Inhalten zu erkennen, indem es […]<\/p>\n","protected":false},"author":1,"featured_media":195,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2],"tags":[3329],"class_list":["post-585","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-produktenews","tag-produkte"],"acf":[],"yoast_head":"\nPostsolutions verkn\u00fcpft physische und digitale Welt - MQ Management und Qualit\u00e4t<\/title>\n<meta name=\"description\" content=\"Postsolutions: Swiss Post Solutions und Celaton haben heute eine strategische Partnerschaft angek\u00fcndigt.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.m-q.ch\/it\/postsolutions-collega-il-mondo-fisico-e-quello-digitale\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Postsolutions verkn\u00fcpft physische und digitale Welt - 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