Issue 6/1997

Economy

Management Reporting
Entrepreneur's cockpit toolkit undergoing major changes. Pierre-Alain Cardinaux

Topic of the month

When corps commanders go to school
Colonel Zurbuchen

No sign of the red tape
Dieter Hohl

The "Schtädtli" is the place to be!
Jürg Oysin

self assessment

Where are you Mr Baer!
Interview with Mr Stephan Baer

Rubrics

Editorial

International

Advertorial

SAQ training and further education

Internet

Magazine

Dossier New Public Management - "Community 97

Partner for your quality

Preview

Strategy & Organization

Benchmark correctly
Christian Bodmer

Error prevention in shipping
Henning Carl, Alois Filser, Ulrich Friemuth, Andreas-Otto Wolf

Core processes

Speed and flexibility - important competitive advantages
Customer-oriented process organization Werner Schölling

Mobilization

How does the supervisor become a successful member of the overall team?
Hans-Jörg Möbius