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Issue 4/2014
Receive the German-language trade journal "MQ Management & Qualität" in issue 4/2014 as a PDF download with the following table of contents:
FLASH
- "Customer feedback is free business advice" Service Excellence By Thomas Berner
BUSINESS EXCELLENCE
- Project management is no longer an island Modern project and portfolio management as an economic factor By Kay-Eric Hirschbiegel
- How to avoid stress factors Project management under pressure By Simona Dill
- "I just couldn't take it anymore" Diagnosis Burn-out By Fabrice Müller, journalistenbuero.ch
- Mediative competencies in the design of change processes Mediation By Stefan Kessen and Beate Voskamp
- How employee knowledge becomes an innovation factor through software support Initiating innovations By Annette Großer
- Ethics as a success factor Swiss Ethics Award 2014 Interview: Roger Strässle
MANAGE RISKS
- Is it an issue? Sustainable procurement By Flavio Cavaleri
- Proven Method Danger Portfolio By Barbara Linz
QUALITY ASSURANCE
- Ecodesign as an innovation factor in corporate communication By Martin Steiger
- Baumann moves with Swiss precision Quality management solution in use By Dagmar Senft
- Every detail captured Quality assurance in laboratory medicine By Beni Krieger
- Showtime in quality assurance 28th Control, 6-9 May 2014 in Stuttgart pd /Thomas Berner
Category: Single issues
