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Issue 9/2016
Receive the German-language trade journal "MQ Management & Qualität" in issue 9/2016 as a PDF download with the following table of contents:
FLASH
- 18th Dangerous Goods Day Switzerland at EuroAirport Basel on 8 June 2016
BUSINESS EXCELLENCE
- Satisfaction control after complaint handling
- "improve fedpol!": an auto-evaluation using CAF
- QM tools in comparison
- Management tools for sustainable organisational development
MANAGE RISKS
- The technical report on the "Ruag" espionage case
- Worldwide disasters:
- Assessment and countermeasures
QUALITY ASSURANCE
- Testing before rollout, monitoring during operation
- Interdisciplinarity as the silver bullet
- Seamless overview
- Food: Deceptions scratch confidence
Category: Single issues
